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LUMECARE Privacy Policy

We promise that we will only use the information we collect to enable and enhance your Lumecare shopping experience.                   
We are committed to protecting your privacy and are registered (no. Z1648597) under the Data Protection Act 1998. We only use the information we collect about you to enable order processing and to provide a more personalised shopping experience.

What information do we collect & how do we use it?

To enable us to successfully process and deliver your orders and also to inform you of your order status via email we need to know details such as your name, email address, delivery address.
We do not hold Credit or Debit card numbers and associated details. This information is held only by the card payment clearing company. We ask for your telephone number, although this is optional & would only be used in the event that we needed to contact you urgently.

We may occasionally use the information we collect to notify you via email about new products, specific LUMECARE promotions or other relevant product or medical information which we believe you will find both relevant & valuable.
We may also inform you about important changes on the Lumecare web site. You may notify us that you do not wish to receive promotional and relevant information at the time of registration, or at any time by following the instructions on the emails you receive from us.                                     

We never disclose the information we collect to outside parties.
We fully understand the importance of confidentiality. All information collected about our customers is held in strict confidence by Lumecare Ltd and under no circumstances will we pass on any information about you to anyone else.

If you wish to see all information held about you then please write to us:
Lumecare Ltd
235 Hunts Pond Road
Titchfield Common
PO14 4PJ
United Kingdom

Your Consent
By using the Lumecare web site, you consent to the collection and use of information you submit by Lumecare Ltd for the purposes described above.

For any questions related to data protection or any other matter then please mail us claire@lumecare.co.uk